Toyota Motor Sales, U.S.A., Inc. Comments on J.D. Power and Associates 2011 Vehicle Dependability Study

TORRANCE, Calif., March 17, 2011 – J.D. Power and Associates today announced the results from their 2011 Vehicle Dependability Study (VDS), covering 2008 model year vehicles. The following comments on the VDS can be attributed to Jim Lentz, president of Toyota Motor Sales (TMS), U.S.A., Inc.
 
“Vehicle owners have spoken in the J.D. Power Vehicle Dependability Study and once again Toyota is the full-line manufacturer with the most awards.  TMS continues to be a mark of consistency in this all-important study as Lexus has now scored among the top three nameplates in every year of eligibility and Toyota has been in the top five among non-luxury manufacturers since 1990.
 
"Of the numerous independent studies conducted each year, the J.D. Power VDS is one Toyota feels is among the most important as it reflects real-world, long-term vehicle quality and dependability.  More than ever, consumers are considering durability as a key component in their vehicle purchase decision and these awards are one more key indicator that Toyota continues to take the lead.”
 
Highlights from J.D. Power and Associates’ VDS include:
 
TMS Segment Award Recipients
VEHICLE
PP100
SEGMENT
Toyota Prius
97
Compact Car
Toyota 4Runner
103
Midsize MAV
Toyota Tacoma
109
Midsize Pickup
Toyota Sienna
150
Midsize Van
Toyota Tundra
118
Large Pickup
Lexus RX
101
Midsize Premium MAV
Scion xB
142
Compact Multi-Purpose Vehicle
 
Other examples of Toyota’s commitment to excellence, quality products and customer satisfaction include: 
 
 # # #
 
Note to Editors: Electronic images of Toyota, Lexus and Scion products are available online via our news media web site http://www.toyotanewsroom.com.
 

Media Contacts:
Toyota Division Communications
Sam Butto                  
(310) 468-7728          
sam_butto@toyota.com
 
Lexus Communications
Ming-Jou Chen          
(310) 468-4782            
ming-jou_chen@lexus.com
 
Bill Kwong                  
(310) 468-3764          
bill_kwong@lexus.com
 
Nancy Hubbell                       
(310) 468-7633          
nancy_hubbell@lexus.com
 
Scion PR
Craig Taguchi           
(310) 468-3282          
craig_taguchi@scion.com