Toyota Announces Recall of Certain Toyota Sienna Minivans

May 22, 2014
TORRANCE, Calif., May 22, 2014 – Toyota Motor Sales, U.S.A., Inc., today announced plans to conduct a voluntary safety recall of approximately 370,000 Model Year 2004-2011 Sienna Minivans originally sold in or registered in specific cold climate states.

The involved vehicles are equipped with a spare tire carrier stowed under the vehicle with a light-weight, foam water splash protector in front of the spare tire carrier.  Due to variation in the placement of the splash protector or loss of the protector during normal usage, water splashed rearward with high concentrations of road salt can reach the spare tire carrier and corrode the spare tire carrier assembly cable.

Some of the involved vehicles, 2004-2010 model year, were involved in a recall announced in April 2010.  The recall remedy included the addition of a water splash protector and an anti-rust agent application to reduce the effects of corrosion.  If the splash protector is misplaced or falls from the vehicle on these 2004-2010 model year vehicles, the spare tire carrier assembly cable may not have sufficient anti-rust protection even after the anti-rust agent application that was part of the recall remedy.

If an involved vehicle is operated in cold climate regions of the United States where road salts are frequently used, in an extreme case, the cable may break due to excessive corrosion and the spare tire may separate from the vehicle.

Information about automotive recalls, including but not limited to the list of involved vehicles, is subject to change over time.  For the most up-do-date Safety Recall information on Toyota, Lexus or Scion vehicles, customers should check their vehicle’s status by visiting toyota.com/recall and entering the Vehicle Identification Number (VIN).  Safety Recall inquiry by individual VIN is also available at the NHTSA site: safercar.gov/vin.  For any additional questions, customer support is also available by calling Toyota Customer Service at 1-800-331-4331, or Lexus Customer Service at 1-800-255-3987. 
 
Customer Contacts
For the most up-do-date recall information, customers should contact
Toyota Customer Service
1-800-331-4331


Lexus Customer Service
1-800-255-3987


Customers can also access current information on open safety recalls by entering their Vehicle Identification Number (VIN) at:
www.toyota.com/recall or
http://www.safercar.gov/
Media Contacts
Advanced Technology and Business Communications
Cindy Knight      (310) 468-2170
John Hanson      (310) 468-4718
Toyota Motor Sales, USA, Inc. Media Line (310) 468-5297
Tags
toyota sienna voluntary recall

< back

You must be logged in to view this item.




This area is reserved for members of the news media. If you qualify, please update your user profile and check the box marked "Check here to register as an accredited member of the news media". Please include any notes in the "Supporting information for media credentials" box. We will notify you of your status via e-mail in one business day.

Copyright Notice

All materials on this site are for editorial use only. The use of these materials for advertising, marketing or any other commercial purpose is prohibited. They may be cropped but not otherwise modified. To download these materials, you must agree to abide by these terms.