Toyota is recalling approximately 603,000 4Runner vehicles (2003 through certain 2009 model year) and 761,000 RAV4 vehicles (2006 through certain 2010 model year) in the U.S. market.
To make it less likely that an unsecured or incompatible driver’s floor mat can interfere with the accelerator pedal, Toyota dealerships will:
- Modify the rigid plastic accelerator pedal.
- Inspect any optional genuine Toyota or Lexus All Weather Floor Mats (AWFM) in the vehicle to determine if the AWFM set is of an older design, and, if it is, replace the older design AWFMs for the driver and the front seat passenger positions with newly designed mats.
- Inspect the front carpet and floor mat and clean them as appropriate before returning the vehicle to the customer.
- First, if it is possible and safe to do so, pull-back the floor mat and dislodge it from the accelerator pedal; then pull over and stop the vehicle.
- If the floor mat cannot be dislodged, then firmly and steadily step on the brake pedal with both feet. Do not pump the brake pedal repeatedly as this will increase the effort required to slow the vehicle.
- Shift the transmission gear selector to the Neutral (N) position and use the brakes to make a controlled stop at the side of the road and turn off the engine.
If unable to put the vehicle in Neutral, turn the engine OFF. This will not cause loss of steering or braking control, but the power assist to these systems will be lost.
If the vehicle is equipped with a conventional key-ignition, turn the ignition key to the ACC position to turn off the engine. Do NOT remove the key from the ignition as this will lock the steering wheel.
If the vehicle is equipped with a Start/Stop button, turn the engine OFF by firmly and steadily pushing the Engine Start/Stop button for at least three seconds. Do NOT tap the Engine Start/Stop button.
Turning off the engine will not cause loss of steering or braking control, but the power assist to these systems will be lost.
Owners of involved vehicles will receive an interim notification by first class mail beginning in the near future, informing them of the condition. Owners will receive a second notification once the recall preparations are complete.
Detailed information and answers to questions are available to customers at www.toyota.com/recall or www.lexus.com/recall and at the Toyota Customer Experience Center at 1-800-331-4331, or at Lexus Customer Satisfaction at 1-800-25 LEXUS or 1-800-255-3987.