Lexus Statement Regarding Consumer Reports 2010 GX 460 Handling Test Results
April 13, 2010
We’re concerned with the results of Consumer Reports testing on the Lexus GX 460 and their suggested buyer recommendation. Our engineers conduct similar tests and we feel these procedures provide a good indication of how our vehicles will perform in the real-world; however, we will try to duplicate the Consumer Reports’ test to determine if appropriate steps need to be taken. Please keep in mind that the 2010 GX 460 meets or exceeds all federal government testing requirements. Customer safety and satisfaction remain our highest priorities. We take the Consumer Reports’ test results seriously and appreciate Consumer Reports bringing it to our attention.
Customers who have any questions or concerns should contact the Lexus Customer Satisfaction at 1-800 25 LEXUS or 1-800-255-3987.